Services

Six ways we show up. Always at full intensity.

Every engagement is scoped, priced, and staffed by senior engineers who have shipped the work before. Pick the one that fits — or talk to us about the shape of the thing you actually need.

01
Flagship ·Service / 01

Product Engineering

Ship the thing. Then ship the next thing.

Embedded engineering pods that work like your team but arrive with two decades of shipped product behind them. We pair with your people, write the code, and leave the codebase better than we found it.

Deliverables
  • Greenfield product MVPs
  • Feature development at production scale
  • Engineering team augmentation
  • Technical due diligence
Example · Shipping Velocity

Deploys per day — last 12 months

Every square is a push to production. We don't have staging environments we don't ship to.
MONWEDFRIMAYJUNJULAUGSEPOCTNOVDECJANFEBMARAPR
342
Deploys
12
Releases
0
Rollbacks
Less More
02
Service / 02

Platform & Infrastructure

Boring infrastructure. Non-boring outcomes.

Rebuild the load-bearing parts of your stack without turning the business off. Migrations, consolidations, cost reductions, and the kind of reliability work that stops paging people at 3 a.m.

Deliverables
  • Monolith-to-services migrations
  • Database and search re-architecture
  • Kubernetes and cloud cost reduction
  • Observability and on-call systems
Example · Live System

Service topology — steady-state traffic

Twenty-plus requests per second routing through nine services. The kind of quiet you only get when someone did the hard infrastructure work.
p99 38ms
Uptime 99.98%
Cost / month $2.1k was $8.4k
GATEWAY9 servicesAUTHORDERSSEARCHQUEUECACHEDB
Service Data flow Low latency
03
Service / 03

AI & Applied ML

From the demo to the daily habit.

Two kinds of AI work, one senior team. We ship production ML — LLM integrations, RAG, agents, cost-bounded inference with real evals — and we help your whole organization actually use AI every day. Custom playbooks by role, tool rollouts, workflow redesign, and productivity gains you can measure.

Deliverables
  • LLM product integrations and RAG systems
  • Custom model training, distillation, and eval harnesses
  • Company-wide AI tooling rollouts (Claude, ChatGPT, Copilot)
  • Role-specific prompt libraries and playbooks
  • Team training and AI workflow redesign
  • Safety, guardrails, and usage monitoring
Example · Model Eval

Regression suite — 1,847 cases, run nightly

Every cell is a test case. Red cells are where the model gets it wrong today — and exactly what we'd need to ship before calling anything production-ready.
Factual accuracySafety / policyTone consistencyHallucinationGroundingRefusal correctnessInstruction-followTranslation parityContext-lengthCost per token001311621931124115511799
94.2%
Pass rate
12
Edge cases flagged
2 min
Since last run
Pass Partial Fail
04
Service / 04

Technical Strategy

The call you make once, carefully.

Short, senior engagements where the decision matters more than the code. Build-vs-buy, technology bets, acquisition diligence, and the architecture reviews that change a roadmap.

Deliverables
  • Architecture reviews
  • Build-vs-buy analyses
  • M&A technical due diligence
  • Executive technical advisory
Example · Build vs Buy

One call, carefully weighed.

A real question from a recent engagement. Thirty-eight factors weighed; one recommendation. The client shipped in eight weeks instead of twelve.
Ship a mobile app?BuildBuyiOS native12wk · $180k · A+React Native8wk · $95k · A◆ RecommendedPWA4wk · $28k · B−White-label SaaS2wk · $24k/yr · CNo-code platform3wk · $12k/yr · D
38
Factors weighed
1
Decision
$85k
Saved vs native path
Recommended Alternative
05
Service / 05

Identity & IT Operations

One login. Every app. Zero chaos.

A modern business runs on fifteen SaaS platforms. Without central identity, every new hire takes hours to provision, every departure is a security risk, and every password reset becomes a support ticket. We set up SSO, manage users across your stack, and run it as an ongoing retainer.

Deliverables
  • SSO and directory setup (JumpCloud, Google, Okta, Entra)
  • MFA, conditional access, and audit logs
  • User onboarding and offboarding automation
  • Device management (MDM) and endpoint policy
  • Password manager rollout and shared vaults
  • Ongoing IT helpdesk with response SLAs
Example · Access Map

One login — nine apps.

A new hire gets provisioned across every app on the stack in under five minutes. When they leave, everything revokes in one click.
SSOShopifyKlaviyoGorgiasGitHubSlackAWSNotion1PasswordGoogle
Scope
9 apps · 1 login
Security
MFA enforced
Avg onboarding
4m 12s
✓ SSO Enabled ↻ Auto-provisioned 🔒 MFA required
06
Service / 06

Predictive Analytics

Know before they do.

Custom models that predict what your customers, fans, or operations will do next — and when. We’ve shipped predictive engines for NFL and MLB franchises, DTC brands, and direct-sales teams. Marketing attribution, churn propensity, fan engagement, demand forecasting — anywhere a better signal changes the decision.

Deliverables
  • Customer churn and LTV models
  • Marketing attribution and propensity scoring
  • Sports and fan-engagement analytics
  • Demand forecasting and inventory optimization
  • Feature stores and model monitoring
  • Executive dashboards tied to model outputs
Example · Live Forecast

Weekly active subscribers — 26-week projection

Model retrained nightly from order, cancel, and re-activation signals. Confidence band is a 95% prediction interval.
100k150k200k250k300kW1W7W13W19W25NOW · W18+33%vs. todayanomaly W8
Observed Predicted (next 8 weeks) 95% confidence band
The Process

Four phases. No surprises.

Phase 01

Discovery

One week. We embed with your team, read the code, and return with a scope you can defend to your board.

Phase 02

Design

Architecture, interfaces, and the uncomfortable tradeoffs named out loud. Written down before any code is shipped.

Phase 03

Build

A small senior pod ships in weekly slices. You see working software every Friday, not a slide deck every month.

Phase 04

Transfer

Your team owns the code on day one. We pair, document, and leave. No retainer lock-in, no dependency we created.

Next

Have a project that fits one of these?

Send us the rough shape of it. We'll tell you which of the six it is — or whether it's something else entirely.

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